Accessibility Statement

01 Our Commitment

Svitch Motocorp aims to make this website and all related digital experiences accessible to as wide an audience as possible — regardless of ability, technology, or context of use. We target conformance with Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and continuously work to raise the bar across every page.

Accessibility is an ongoing process. We audit, test, and iterate — and we welcome your feedback when we fall short.

02 Measures We Take

The following practices are baked into how we build and ship the Svitch website:

• Semantic HTML5 landmarks (<nav>, <main>, <article>, <footer>) on every page.
• Color contrast tested against WCAG AA — minimum 4.5:1 for body text and 3:1 for large text and UI components.
• Descriptive alt text on every meaningful image; decorative images marked with empty alt + role="presentation".
• aria-label on all icon-only buttons (search, hamburger, back-to-top, social icons).
• Form labels paired with inputs via for / id; required fields marked with aria-required.
• Live regions (aria-live="polite") on toast notifications so screen readers announce them.
• Respects prefers-reduced-motion — scroll-reveal and animations disable when this OS setting is enabled.
• Visible focus states on every interactive element (no outline: none without a replacement).

03 Keyboard & Navigation

The entire site is operable without a mouse. Common shortcuts:

• Tab — move forward through interactive elements in logical DOM order.
• Shift + Tab — move backward.
• Enter / Space — activate buttons, links, and form controls.
• Esc — close any open modal, drawer, or dropdown.
• Arrow keys — navigate inside menus and carousels.

Heading hierarchy on every page starts with a single <h1> and nests logically — screen-reader users can jump between landmarks and headings without surprise.

04 Known Limitations

We're transparent about gaps we're still closing:

• Some embedded carousels (Swiper) may trap focus on first interaction — we're upgrading to a fully accessible variant.
• Older gallery images are being audited for richer alt text.
• The 360° product viewer is currently mouse / touch driven; keyboard rotation is on our 2026-Q3 roadmap.
• Some auto-playing videos lack synchronised captions; transcripts are available on request via support@svitch.bike.

05 Assistive Technologies Tested

Our pages are regularly tested with:

• NVDA 2024.x on Firefox & Chrome (Windows)
• VoiceOver on macOS 14 (Safari) and iOS 17 (Safari)
• TalkBack on Android 14 (Chrome)
• JAWS 2024 on Chrome (Windows)

Automated checks run with axe-core during development and against a Lighthouse Accessibility target of 95+.

06 Feedback & Help

If you encounter a barrier or have a suggestion, please contact us through any of these channels:

• Email: support@svitch.bike
• Phone: +91 63512 72002 (Mon–Sat, 09:00–19:00 IST)
• Support ticket: raise a request with category "Accessibility".

We aim to respond to accessibility feedback within 2 working days, and where appropriate, provide an alternative way for you to access the content while we resolve the issue.

07 Standards Referenced

This statement and our remediation roadmap are guided by:

• WCAG 2.1, Level AA — Web Content Accessibility Guidelines (W3C).
• EN 301 549 — European accessibility requirements for ICT.
• The Rights of Persons with Disabilities Act, 2016 — Government of India.
• Section 508 of the U.S. Rehabilitation Act — where applicable to international visitors.